Privacy Policy

1. Our commitment
We are committed to preserving and respecting your privacy and complying with the privacy act 1988.

2. Collection of personal information
We collect personal information about our customers including contact information, credit card details and any other personal information required to provide internet connection and web hosting services to our customers.We do not collect sensitive information such as your race, religion, beliefs or sexual preference except where we are permitted or required by law to do so.

3. What happens if you choose not to provide the information?
You do not have to give us your personal information. However, if you choose not to, we are unable to provide you with our services.

4. Use of personal Information
We use your personal information : to identify you so that we can provide services to you, to administer our provisions of services (accounts and billing etc), for billing and credit control purposes, to improve the services we provide to you and to inform you of any improvements or changes to the system and to comply with our legal obligations.

5. Disclosure of personal information
Generally, we do not disclose personal information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you. However, we may disclose personal information about you to credit reporting agencies, the government/law enforcement bodies where this is necessary for us to comply with our legal obligations and to parties o whom we sell all or part of our assets or business.

6. Non-identifying information
We may collect (and provide to third parties) information about the way you browse our web site or other information on the Internet. This information cannot be used to identify you or any other individual customer or visitor to our web site. The information is used to collect and analyse statistics about browsing behavior for marketing and development purposes. For example, we may use such information to make improvements to our web site.

7. You can access and correct information
We will take all reasonable steps to ensure that your personal information which we collect, use or disclose is accurate, complete and up-to-date. You can access and correct some of the personal information (such as contact details) that we hold about you by logging into our web site. If you wish to access the information we hold about you, please send an email to and we will respond with a call or an email within 5 working days. You can also request that incorrect information about you be corrected or deleted.

8. Security
We take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy. You should be aware that the internet is not a secure environment. If you use the internet to send us information, including your email address, it is sent at your own risk.

9. Complaints and further information
If you have any complaints about our privacy practices or would like further information please contact

10. Contact details
Telephone : 0407 860 828
E-Mail :
Postal Address : P.O. Box 67 Silvan Vic 3975